Tuesday, February 26, 2008

OPRAH's online class starts soon. Join me in a weekly group call!

Join My Global Phone Study Group!

Not only is Oprah launching a new show Sunday, March 2nd, but she is also starting a 10-week worldwide online class with Eckhart Tolle Monday, March 3rd!

When I heard about Oprah's Online Class with Eckhart Tolle on his book,
A New Earth, I knew I wanted to be part of this powerful worldwide study. They will have archives of the webcasts available for those who can not be on the computer live.

On Oprah's site you can sign up to lead or be part of a study group.
I decided to offer a Global Study Group via teleseminar. This is an international study group that will run concurrently with Oprah's online class with Eckhart Tolle, that will be every Monday for 10 weeks starting March 3. The purpose of the teleseminar is to give participants from all over the world the opportunity to share their thoughts with others taking the online class.

Our calls will be Fridays at Noon Eastern Standard Time starting February 29, 2008. It is early enough in the day to accommodate residents of UK and Greece who are interested.

There is no charge for Oprah's class or for the phone study group.
A New Earth is available in book form or an unabridged audiobook read by Eckhart Tolle.

Join the online yahoo group to keep up on details of the calls and to communicate with others in the group.

Call Information

February 29, 2008
12 Noon, Eastern Standard Time
605-990-0700 974762#

I'm looking forward to this amazing experience! Come join us!

Saturday, February 23, 2008

Oprah's Big Give

How does it feel to hand money to someone you don't even know for no reason?
Did you decide to have that experience as I described last week? I love it!

After Oprah had a show in December of 2006 giving $1000 to the audience members and having them go out and use that money to create a worthwhile project, she was inspired to take it to another level. She loves the feeling of giving money to people and seeing their reaction and wanted others to experience that as well.

I just heard about the new series she created: "Oprah's Big Give" It premiers in a week, Sunday, March 2nd. In the end, there is only one rule in "Oprah's Big Give": YOU EITHER GIVE BIG OR YOU GO HOME! In every episode, the contestants must each find innovative and ingenious ways to impact the lives of strangers, or they risk elimination at the hands of the judging panel.

The series premiere, "Episode 101," kicks off in Los Angeles, where Oprah hands ten contestants sealed envelopes with only a picture and the name of a complete stranger. Under intense pressure, they must give big to change this person's life in just five days. The contestants must use their creativity and resources to generate the most powerful and sensational ways to make a real difference, and with the clock ticking, the competition, drama and emotion mount and the contestants' stamina, creativity and drive are tested. This first dramatic challenge will send one person packing.

Tuesday, February 19, 2008

Provide Million-Dollar Service to Build Million-Dollar Clientele

In this competitive business world, client retention is extremely vital to building a Million Dollar business. Learn how to make each and every client feel unique and appreciated with personal attention, perks and an inviting environment.

Why is it that people are willing to pay outrageously high bills at restaurants, spas, and luxury hotels and then complain about paying fees for their doctor, lawyer, or financial advisor?

They're paying for the experience, not just for the product or service. When they feel like celebrities, they don't mind the expense. With so many choices of providers, it's the ones who take that extra step to pamper the client that are the preferred choice. This can be true of prospects in all income levels. And we all
know that clients who may not initially be able to invest huge amounts of money may very well continue to increase their portfolio, as they are able to. With their loyalty to you, you are in position for a long-term client who values your services.
What can you do to provide the platinum service that your clients deserve?

Let's look at five ways that you can distinguish yourself from other businesses.

1. Provide an inviting environment in your office.
Can you think of anything you could do to give your clients an energizing, nurturing experience when they visit your office?
Think of various offices that you have visited for any type of appointment. What do your remember about them? Did you notice up to date decorating? Comfortable furniture? Interesting, non-commercial art and no clutter? Really look at your office environment with the point of view of a client and see how it looks. You may need to have a designer come in and give your office a makeover.

2. Having interesting reading material available shows that you care about your clients and value their time. Appealing and healthy refreshments such as protein bars, nuts, and interesting nonalcoholic drinks can make the office visit memorable.
Provide customized service.

3. Really get to know your clients, asking questions that will determine what they're trying to achieve and why. Not just questions on a form, but in-depth life questions. Having an understanding of your clients' priorities and goals for their finances allows you to give them truly customized advice. Give clear explanation of why you are suggesting one approach over another.

4. Some tangible perk such as a CD on a relevant investing topic sent every quarter shows that you are thinking about them and they'll appreciate receiving more than just their monthly statement from you. This mailing is especially important for personal contact if your services are not offered through an office. Birthday acknowledgments are a great personal touch.

5. Keep communication open.
When you sense any uneasiness in communication with a client, acknowledge the tension and find out what the source of the dissatisfaction is. It can very well be that what seemed like a problem in one area may actually be from frustration about a broader issue. When the concern is out in the open, it is much easier to resolve the problem. Actually acknowledging that you notice the concern and exploring it gives the client so much more confidence in your dedication to serving their needs.
What's it worth to you to have Million Dollar clients?

Having clients who value you not only for your expertise, but for your genuine interest in them can position you to make a significant difference in their lives. And the effect of the legacy they leave can make the world a better place for everyone.

Sunday, February 17, 2008

Happy Birthday, Amy and Elizabeth!

Personal Reflections

Today is the double birthday for my twin daughters!

It was a blustery, snowy day in the middle of February. My doctor's appointment was at 11:00 a.m. After being examined by the doctor, he suggested I go onto the hospital to have my "baby". I was too close to going into full labor to be way out in the country in very snowy weather.

At the hospital, the labor/delivery nurses said they were preparing for twins even though earlier in the pregnancy my questions about the possibility of twins were dismissed by what could be heard by stethoscope. By noon, I was delivering Baby A and just two minutes later, Baby B came along! More surprises in those days before ultrasounds were used routinely!

This photo of me holding the girls is my emaciated picture! After having the babies I was a the lowest weight I'd been in years and was quite the skeleton.

If you are familiar with typical construction phases, you might notice the drywall/plaster streaks on the wall. We moved into a home we designed and were having built by our own company just 6 weeks before the babies were born.

Our son David was not quite three when the girls were born. So, with the birth of Amy and Elizabeth, we were parents of three little ones under three!

There are now four grandsons and one granddaughter, all 5 and under, in our family!

Isn't life incredible?
I feel so blessed.

Monday, February 11, 2008

Valentine's Day, here we come!

It's time to acknowledge those in our life whom we love.
~ AND time to acknowledge ourselves by being good to ourselves this week

There can be a lot of expectations not met when there is such hype about the day. There can be so much emphasis on candy, flowers, jewelry, and cards!

Why not do something for yourself just as much as for everyone else. I like to get myself some kind of gift such as a book, a journal, or a massage.

And don't wait for Valentines Day for this expression of love!
Everyday is a day to show our love and appreciation for ourselves and everyone in our life, both at work and at home.

Saturday, February 9, 2008

Are Your Strengths Blocking the Path to Your Goals?

Teleseminar Monday, February 18, at 8 pm Eastern Time

To optimize your unique abilities, you first need to be aware of what they are!

We often do not even recognize that what we offer is exceptional. It can take another person or an assessment to let you know this. We are so used to living with our strengths that we may think they are just commonplace.

Why does this matter? How does that make a difference in my life?

When you focus on making the most use of your talents, you can see these results:

1. Skillful delegation of tasks not compatible with your strengths
2. Higher energy level from avoiding the drain of doing dreaded tasks
3. Better production and increased revenues from full engagement
4. Increased implementation of your creative ideas
5. Time for R and R
6. Improved health
7. Improved relationships with less stress and frustration in your life

"So, how can my strengths block the path to my goals?"
We'll discuss this issue and you will do some exercises to identify your strengths and how they are affecting your progress.

You'll leave with an action plan to make 2008 your best year yet!

Dialing into a teleforum is an easy and time-effective way to connect and learn. This is a hands-on, interactive workshop where you will identify your strengths and brainstorm how they are an asset and how they can be a detriment to your success!

Call Details:

Monday, February 18, 2008 at 8 pm Eastern Time.
You will receive the bridgeline number to call in response to your email.
Those present on the call will be entered into a drawing to receive a gift.

Register today by sending an email to suzanne@suzanneholman.com with Strengths Teleseminar in the subject line to let me know you'd like to be part of the teleseminar.

Please include a question that you'd like to be answered on the call so that our time together will be of most value to you.